Frequently Asked Questions
Get answers to the most common questions about debt review and debt counselling
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Financial Freedom Calculator
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This calculator provides estimates based on National Credit Act guidelines.
Debt Review FAQs
Below you'll find answers to the most common questions about debt review and how the debt counselling process works.
How long will I be in debt review program?
The time period depends on the balance of outstanding debt and what you can afford to repay. The debt review application must be completed within 60 business days from the date of application.
Do I have to meet with the Debt Counselor?
No, all documents can be faxed or e-mailed, but all applications will be assessed by registered Debt Counselors.
Why use Debt Counsellors?
Debt Counsellors were introduced by the National Credit Act to help consumers having trouble with debts. They will:
- Advise and recommend the best course of action
- Negotiate with credit providers
- Design a manageable debt repayment plan
- Help you take control of your finances
Do I qualify for debt review?
To qualify, you need to:
- Have an income
- Be over-indebted or soon to be over-indebted
How long does it take to protect myself from my creditors?
After submitting your application form, Debt Counsellors will:
- Send notifications to all creditors
- Immediately protect you from legal action
- Stop creditor harassment for payment arrangements
Have more questions? We're here to help you with any concerns about the debt review process.
Contact Our TeamReady to Start Your Journey to Financial Freedom?
Contact our team today for a free, no-obligation debt assessment.